Are there any in-app purchases in Two Dots?

While playing Two Dots is already a blast, we do offer some optional in-app purchases. You can find various items, power-ups, and even ...

Where is the purchase I made?

At times it may take up to 24 hours for the purchase to get registered in the game as our system needs to receive the confirmation from diff...

How do I request a refund?

Apple Refund:We do not have the ability to process refunds for iTunes Appstore transactions since purchases made are through the iOS pa...

Is my credit card information safe?

We do not store your credit card details nor do we have access to them.If you purchased something through Google Play or the App Store, your...

I've received a bill for a purchase I didn't make. What should I do if I suspect fraudulent activity?

If you suspect a fraudulent transaction on your account, immediately contact one of the following customer support services, based on the pl...

Another site is offering me in-game products for Two Dots. Can I buy from them?

Our game does not use third-party sites to distribute any in-game products.We strongly advise using in-game purchase options only to ensure ...

How do I use Google Pay?

If you have a Google Account or Gmail account, you can use it to sign in to Google Pay/Wallet at Google PayIf you don't already have a Googl...

How can I manage or turn off in-app purchases?

We do not have the option to disable in-app purchases. However, you can manage in-app purchase settings on your phone by enabling password p...

How do I view my purchase history?

If you need to access recent purchases on your devices, click on the appropriate link below based on which payment system you have used:Appl...

Is there a version of the game I can pay for to avoid in-app purchase prompts?

Two Dots will always be free! There is no need to make any purchases. While some levels may be challenging, we can assure you that every lev...

What are Chained Offers?

Chained offers are a series of consecutive offers, where claiming the first offer unlocks the next. Some of the offers are purchasable disco...

Why is the Chained Offer missing in the game even though I made the first purchase?

Chained offers are limited-time offers, and players need to make purchases within the offer duration to obtain the benefits. The event start...

How many offers are available in the chain of offers?

Chained Offers are limited to either 5 or 7 total offers, depending on which version of the event is currently running. You'll be able to se...

How do I access the Chained Offer?

When the Chained Offer is active, players will get an icon on the home screen that will open the "Chained Offer" pop-up. Players can ac...

Why haven't I received the rewards from the Chained Offer?

Players need to claim the rewards, including free ones, by manually tapping on the offer icon.

Why am I getting different Chained Offers than my friend?

Chained Offers are personalized to each Dots Explorer and designed to help with their specific progress, so depending on multiple factors, y...

How can I progress through the Chained Offers and claim all the rewards?

Claiming the first offer in a chain unlocks the next. Some of these offers, once available, require purchase. After your purchase has been c...