What is a Player ID and how do I find it?

The Player ID is a series of numbers (for example 95487516), which you will find in the Two Dots settings menu. You can locate the settings ...

What is a Restore Code?

A Restore Code is a unique code that will allow you to sync, login, and transfer your save between multiple devices. We recommend keeping yo...

How do I transfer my account to a new device using a restore code?

In order for you to transfer your account to another device, you will first need to locate your Restore Code from a previous save.Need help ...

How do I transfer my account to a new device using Facebook?

Syncing your Facebook to your Two Dots account is the easiest way to keep your player save and to transfer your account to another device.Fo...

How do I log out of my Two Dots account on a device?

In order to provide the best player experience, we do not recommend logging out of Two Dots on your device. However, simply uninstalling Two...

Can I play the game on multiple devices?

Yes, you can, there are also a number of requirements for proper synchronization:You must have the same game version on both devices you wan...

Can I have two game accounts on a single device?

We don't recommend having more than one game account per device. However, it is possible if you keep valid restore codes for each of your ac...

My restore code is expired. How do I generate a new Restore Code?

In the event that your Restore Code has been used 5 times, you will need to generate another Restore Code. You can generate another Restore ...

How do I remove Two Dots as an app on Facebook?

If you would like to remove approval for Two Dots in your Facebook account:Log into your Facebook account. Click the down arrow on the top t...

How do I resolve Facebook connection and progress sync issues?

Here are some tips to help you troubleshoot through some of the connection or syncing problems players sometimes see: If you get a 'No Conne...

If I connect Two Dots to Facebook, will you post without my permission or spam my friends?

We’ll never send any requests to your friends that you did not actively send from the game yourself, and we won’t post anything to Facebook ...

What is Sign in With Apple and how do I use it?

What is Sign in With Apple?“Sign in with Apple” is a new way for iOS users to log into their favorite apps. This service can be used in addi...