How do I find my Player ID?

Tap the "Settings" icon located on the top right of your screen.Find your Player ID number at the top of the pop-up. When reaching out ...

What is a Restore Code?

A Restore Code is a unique code facilitating synchronization, login, and safe transfer across multiple devices.We recommend keeping your res...

Where do I find my Restore Code?

You can find your restore code by clicking the “Get Restore Code” button in the settings menu.  

For how long is my Restore Code valid?

Your restore code does not have an expiration date. However, it will only be valid for 5 restores. After using your restore code 5 time...

How do I transfer my account to a new device using a Restore Code?

In order for you to transfer your account to another device, you will need two things:Your Player ID. A Restore Code from the game save...

My restore code is expired. How do I generate a new Restore Code?

In the event that your Restore Code has been used 5 times, you will need to generate another Restore Code. You can generate another Res...

How do I update my Two Dots game on Google Play?

To update your Two Dots Game on Google Play:    1. Open the Play Store App (You must be signed in).    2. At the top rig...

How do I update my Two Dots game on iOS?

To update your Two Dots Game on your iOS device:    1. Open the App Store on your iOS device    2. Tap on your Account i...

How do I save my progress in iOS?

Two Dots employs automatic progress saving on your device during gameplay, provided you have a reliable internet connection.To safeguard you...

How do I save my progress in Android?

Two Dots employs automatic progress saving on your device during gameplay, provided you have a reliable internet connection.To safeguard you...

How do I connect my game to Facebook?

Locate the "Connect" button on the game's opening screen or by tapping the Settings menu icon situated at the top right corner of the s...

How do I transfer my account to a new device using Facebook?

To transfer your Two Dots game progress to a new device, your game must be saved on Facebook on your current device. Once this is done, foll...

Can I reset / restart the game?

Unfortunately, we do not have a reset feature inside the game. This ensures that you do not lose your progress accidentally and you can cont...

Can I play the game on multiple devices?

Yes, you can! However, in order to sync, your must meet the following requirements:Each device must have the same version of the game instal...

Can I have two game accounts on a single device?

We don't recommend having more than one game account per device. However, it is possible to switch accounts with the corresponding Restore C...

If I connect Two Dots to Facebook, will you post without my permission or spam my friends?

We’ll never send any requests to your friends that you did not actively send from the game yourself, and we won’t post anything to Facebook ...

What is Sign in with Apple?

“Sign In with Apple” is a way for iOS users to log into their favorite apps. This service can be used in addition to or instead of syncing y...

What is Sign In with Google?

“Sign In with Google” is a way for Android users to log into their favorite apps. This service can be used in addition to or instead of sync...

Can I transfer my game progress from one Facebook / Game Center account to another account?

Unfortunately, there is no way to transfer your game from one account to another.

Can I transfer my game progress from one Facebook / Google Play account to another account?

Unfortunately, there is no way to transfer your game from one account to another.

How do I change the language of the game?

To change the game language, switch the language in your device settings and restart the Two Dots app.

How can I delete my account?

If you wish to delete your account, you can access the necessary form and find detailed instructions by visiting the following link: Data Re...

How to Contact Us?

While we try to address most of your questions through the FAQ, if you still have an unresolved issue and need to contact us directly, you c...