• A Restore Code is a unique code facilitating synchronization, login, and safe transfer across multiple devices.

  • We recommend keeping your restore code somewhere safe in the event that you lose your device or need to restore your account.

  • For added security, send the code to yourself via email for safekeeping.

  • Caution: Do not share your Restore Code.

  • Important: Our staff and Customer Support agents will NEVER request your exact Restore Code.

  • Be cautious: Refrain from signing in on untrusted devices or those owned by others.

    Need help using your Restore Code? You can find instructions here.